contact@biarritzbylocals.com<\/a> and we will confirm your booking ..<\/p>\n[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Can I pay in cash?”][vc_column_text css_animation=””]<\/p>\n
Yes. However, we will require a deposit by credit card on our website to guarantee the reservation. Call us or send us an email for more information.<\/p>\n
[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Minimum number of people required for one tour?”][vc_column_text css_animation=””]<\/p>\n
Yes, we need a minimum of 2, 4 or 6 people depending on the tour.<\/p>\n
[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”What happens if the tour I have booked does not reach the minimum person required?”][vc_column_text css_animation=””]<\/p>\n
We will contact you 72 hours before the tour date to inform you that it is likely to be canceled. We will contact you again 48 hours before to confirm if we can offer the experience. If not, we will provide alternatives or a full refund of the amount paid.<\/p>\n
[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Are your tours suitable for children?”][vc_column_text css_animation=””]<\/p>\n
In the Basque Country children are an integral part of social life and are therefore welcome. However, for safety reasons on cooking classes, we offer a minimum age of 8 years.<\/p>\n
[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Do you accept cancellations?”][vc_column_text css_animation=””]<\/p>\n
Yes, we accept cancellations with full refund up to one month before the booking start date. Refunds will be honored with a 10% tax on all cancellations made within the month of the event date.<\/p>\n
Cancellations made between 24 and 72 hours before the event will receive a 50% refund, but cancellations made within 24 hours before an event will not be refunded.<\/p>\n
If a cancellation is required, we will be more than happy to postpone or book an event for you in the future.<\/p>\n
[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”We made a reservation but we want to change dates.”][vc_column_text css_animation=””]<\/p>\n
Changes are possible but subject to availability.<\/p>\n
We will do our best to reprogram your experience.<\/p>\n
Contact us for more information.<\/p>\n
[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”I plan a special event. Do you offer tailor-made services?”][vc_column_text css_animation=””]<\/p>\n
Yes, we are experts in organizing private events for small or large groups.<\/p>\n
Contact us for more information.<\/p>\n
[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Do you do tours for business?”][vc_column_text css_animation=””]<\/p>\n
Yes, we do!<\/p>\n
Please contact us by phone or email and we will know how to plan any event for a company or a trip.<\/p>\n
[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Do you offer transfers from the airport or train station?”][vc_column_text css_animation=””]<\/p>\n
Yes, of course. Please send us your requests.<\/p>\n
[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Where to sleep?”][vc_column_text css_animation=””]<\/p>\n
Holiday rentals: we also manage a selection of the most pleasant apartments and houses in Biarritz!<\/p>\n
[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”More information ?”][vc_column_text css_animation=””]<\/p>\n
Please contact us if you need further information about our beautiful region to help you plan your trip, we will be happy to answer your questions.<\/p>\n
[\/vc_column_text][\/vc_accordion_tab][\/vc_column][\/vc_row]<\/p>","protected":false},"excerpt":{"rendered":"
[vc_row is_container=”” el_id=”faq”][vc_column width=”1\/1″][vc_accordion_tab title=”What does the price include?”][vc_column_text] All food and beverages (VAT included) are included in the price of our tours. The bilingual guide also. Only extras are your responsibility. For more details on the services, please visit our Tours page. [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Are the guides bilingual?”][vc_column_text css_animation=””] Yes, all guides speak fluent English […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.biarritzbylocals.com\/en\/wp-json\/wp\/v2\/pages\/89"}],"collection":[{"href":"https:\/\/www.biarritzbylocals.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.biarritzbylocals.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.biarritzbylocals.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.biarritzbylocals.com\/en\/wp-json\/wp\/v2\/comments?post=89"}],"version-history":[{"count":33,"href":"https:\/\/www.biarritzbylocals.com\/en\/wp-json\/wp\/v2\/pages\/89\/revisions"}],"predecessor-version":[{"id":2324,"href":"https:\/\/www.biarritzbylocals.com\/en\/wp-json\/wp\/v2\/pages\/89\/revisions\/2324"}],"wp:attachment":[{"href":"https:\/\/www.biarritzbylocals.com\/en\/wp-json\/wp\/v2\/media?parent=89"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}